* Free Shipping
- Free Shipping applies to most metro and major regional areas including (but not limited to) Brisbane, Gold Coast, Adelaide, Canberra, Melbourne, Newcastle & Sydney.
- Free Shipping is only valid for approved orders over $49 AUD. Donations and postage costs do not count towards the $49 order value.
- Free Shipping will be automatically applied as a shipping discount at checkout.
- Free Shipping excludes Australia Post Express, PO Boxes & Parcel Lockers.
Shipping and Delivery Terms and Conditions
We deliver products Australia wide using Australia Post, Aramex etc. Shipping costs are influenced by the size and weight of the product and your location. Exact shipping costs are calculated in the shopping cart and will be added to the order total before checkout. The cheapest shipping method will be automatically selected when you complete your order.
All orders are processed within 1-2 business days. We send products using Standard Post or E-parcel depending on size and weight. Shipping times are estimated at between 3 - 7 business days depending on your location within Australia. It may take up to 14 days for regular mail.
We may use other shipping methods at our discretion if a better method is available. Our freight charges are minimal as our aim is only to cover the cost of shipping your goods to you.
Due to restricted operating hours from Australia Post and courier/freight companies, we are unable to dispatch orders on weekends or public holidays. Public Holidays may cause a delay in the delivery of your order.
Budget Pet Products recommend you check your email and / or Junk mail for the dispatch information, tracking numbers & links in the event of delayed delivery please contact the postal carrier or courier directly so we can continue to focus on fast dispatch & competitive prices.
If you have concerns about your parcel delivery, please contact us within 5-7 business days from dispatch. Any inquiries received a month after dispatch, may not be able to be investigated by the postal service.
Budget Pet Products ships goods Australia wide. However, at this time we do NOT accept international orders through our website.
Budget Pet Products has partnered with Aramex - Formerly Fastway Couriers - to offer these discounts, however, discounts are dependent on limited Aramex zones and some areas do not qualify. Please do not hesitate to contact us should you require any assistance or further information.
We send all our free shipping items via Australia Post Regular Mail. These items are not insured nor trackable. Free Shipping Policy is applied.
*Please note to absorb the postage cost your order may be flat packed
Help: FREE SHIPPING POLICY FREE SHIPPING POLICY: 1. Free shipping is only available for some of the smaller boxed items such as flea and worm products that can fit in an envelope. For postage on these items please select "Regular" from the drop down menu for FREE SHIPPING. 2. These smaller items that are in an envelope and receiving free postage are sent regular post which has no tracking number or insurance. Any purchases sent in this manner are posted at the purchaser's own risk.
Registered Post is an option you can choose & pay for to minimise the chance of your item going missing in transit. We will send you a link & tracking number to track some stages of your parcels journey. Australia Post does not scan the item until it arrives at the Postal Facility closest to the location it has been sent to. It must be signed for, so if you are not home it will be taken to the local Post Office.
Australia Post’s Eparcel is a reasonably fast and efficient service, but offer no included insurance, this can be selected as transit cover at an extra cost. These items can be tracked and tracking numbers and link will be supplied upon Postage.
Australia Post’s Eparcel Express is generally the most time efficient method of postage. It can be as fast as 24-48 hours depending on location.
Aramex | formerly Fastway Couriers