PetKlix For Royal Canin Allows You To Purchase Your Pets Favourite Food With One Simple Click
PetKlix – when you need it, click it
The new way to order the products you need, when you need them!
PetKlix is an instant push-button ordering device that gives you the ability to purchase your pet’s favourite products with one simple click.
How Does PetKlix Work?
Link it and stick it; it’s that simple! PetKlix is a Wi-Fi device that doesn’t require you to look at your phone or computer in order to purchase the products you need.
Link the products you want to regularly order via the Budget Pet Products app
When running low, simply click the device to instantly place an order
Enjoy the convenience of ordering your pet’s essentials straight to your door
Frequently Asked Questions
What is PetKlix?
PetKlix is a small wireless device that uses Wi-Fi to instantly order products you have pre-selected using the Budget Pet Products app
How do I choose the products I want to order using PetKlix?
Purchase a PetKlix for each of your favourite brands
Setup your devices using the Budget Pet Products app and select the specific products you want to order when you press the button
You can change your product selection at any time
Only products supplied by the brand visible on the device can be linked to PetKlix
How much do products cost ordered through PetKlix?
The price your pay is the current website price at the time each PetKlix order is confirmed, not the time your PetKlix is setup
If your product happens to be on sale when your PetKlix order is processed, then you will receive the cheapest price, plus a further 5% off selected brands
What if an accidental order is placed?
With order protection, PetKlix will not place a new order until your prior order is dispatched – regardless of how many times PetKlix has been pressed
In addition, you will receive an order confirmation for every order placed, allowing you to cancel an order before it’s dispatched
What is the PetKlix never pay more policy?
To ensure you’re always receiving the best possible price, we secure a 7-day price lock guarantee after every click!
If you happen to find the same product advertised for a lower price, just email [email protected] with a link to the competitors website to verify the price match
Where do people commonly use their PetKlix?
Most people mount their PetKlix close to where they currently store their pet products
This is commonly the laundry, kitchen, pantry and bathroom using the attached adhesive strip on the back of the device
How do I place an order using PetKlix?
After setting up your PetKlix, you can place an order by pressing and releasing the shopping cart button on the front of the device
The indicator light on your PetKlix will flash green while the order is processing
If the order is successful, the indicator light flashes green. If the order is unsuccessful, the indicator light flashes red
How to troubleshoot your PetKlix?
If you are experiencing issues connecting your PetKlix, try the below troubleshooting options:
Check your Wi-Fi password is correct
Check you aren’t connected to a 5G network
Learn more from your PetKlix notifications. Ensure notifications are enabled in your app account settings
Further questions? Contact Customer Service on 1300 155 666 weekdays between 9am – 5pm (AEST)
Directions For Use
Step 1 - Download the app
Download the Budget Pet Products app from the App Store or Google Play Store
Step 2 – Setting up your PetKlix
Ensure your phone is connected to Wi-Fi (5G network is non-compatible)
Open the Budget Pet Products app and create an account or login
Tap More on the bottom right hand corner, then My Devices, then the PetKlix icon
Click PetKlix Setup, then follow the on-screen instructions
Step 3 – Placing your PetKlix Button
Using the adhesive on the back of the device, place your PetKlix close to where you store the items it reorders
Step 4 – Ordering Process
Simply place an instant order by pressing your PetKlix
Green: Your order has been successful
Red: There was an issue with your order. Trouble shoot by following the steps below:
Ensure you have a strong Wi-Fi connection
Check your Wi-Fi password is correct
If you are still having issues, unlink PetKlix from the app and restart the setup process
^Don't Pay refers to the recommended retail price as supplied by the manufacturer. Our advertised price is regularly lower than the RRP. Where an RRP has not been supplied, the retail price for the equivalent product(s) as seen on the website of major Australian retailers in the last 30 days.
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