PetKlix For Royal Canin

PetKlix – when you need it, click it

The new way to order the products you need, when you need them!

PetKlix is an instant push-button ordering device that gives you the ability to purchase your pet’s favourite products with one simple click.

How Does PetKlix Work?

Link it and stick it; it’s that simple! PetKlix is a Wi-Fi device that doesn’t require you to look at your phone or computer in order to purchase the products you need.

1. Link the products you want to regularly order via the Budget Pet Products app
2. When running low, simply click the device to instantly place an order
3. Enjoy the convenience of ordering your pet’s essentials straight to your door

Frequently Asked Questions

What is PetKlix?

• PetKlix is a small wireless device that uses Wi-Fi to instantly order products you have pre-selected using the Budget Pet Products app

How do I choose the products I want to order using PetKlix?

• Purchase a PetKlix for each of your favourite brands
• Setup your devices using the Budget Pet Products app and select the specific products you want to order when you press the button
• You can change your product selection at any time
• Only products supplied by the brand visible on the device can be linked to PetKlix

 How much do products cost ordered through PetKlix?

• The price your pay is the current website price at the time each PetKlix order is confirmed, not the time your PetKlix is setup
• If your product happens to be on sale when your PetKlix order is processed, then you will receive the cheapest price, plus a further 5% off selected brands

 What if an accidental order is placed?

• With order protection, PetKlix will not place a new order until your prior order is dispatched – regardless of how many times PetKlix has been pressed
• In addition, you will receive an order confirmation for every order placed, allowing you to cancel an order before it’s dispatched

What is the PetKlix never pay more policy?

• To ensure you’re always receiving the best possible price, we secure a 7-day price lock guarantee after every click!
• If you happen to find the same product advertised for a lower price, just email [email protected] with a link to the competitors website to verify the price match

Where do people commonly use their PetKlix?

• Most people mount their PetKlix close to where they currently store their pet products
• This is commonly the laundry, kitchen, pantry and bathroom using the attached adhesive strip on the back of the device

How do I place an order using PetKlix?

• After setting up your PetKlix, you can place an order by pressing and releasing the shopping cart button on the front of the device
• The indicator light on your PetKlix will flash green while the order is processing
• If the order is successful, the indicator light flashes green. If the order is unsuccessful, the indicator light flashes red

How to troubleshoot your PetKlix?

If you are experiencing issues connecting your PetKlix, try the below troubleshooting options:

• Check your Wi-Fi password is correct
• Check you aren’t connected to a 5G network
• Learn more from your PetKlix notifications. Ensure notifications are enabled in your app account settings
• Further questions? Contact Customer Service on 1300 155 666 weekdays between 9am – 5pm (AEST)