SHIPPING and DISPATCH

Our shipping policy enables Budget Pet Products to get your order to you as quickly as possible.

We fill & dispatch orders everyday. We send products using Standard Post or E parcel depending on size & weight.

We may use other shipping methods at our discretion if a better method is available.

Our freight charges are minimal as our aim is only to cover the cost of shipping your goods to you.

How we post and why

There are many ways items can be sent around this great country.  Budget Pet Products have posted over 45,000 items Australia wide.  We have tried several methods of postage and continue to use the following.

  1. We send all our free postage with standard Australia Post.  These items are not insured. Any Free shipping orders totalling $100 or more are upgraded to Registered Post Free of charge.

  2. Registered Post is an option you can choose & pay for to minimise the chance of your item going missing in transit.  We will send you a link & tracking number to track some stages of your parcels journey.  Australia Post does not scan the item until it arrives at the Postal Facility closest to the location it has been sent to.  It must be signed for, so if you not home it will be taken to the local Post Office.

  3. Australia Post’s Eparcel is a reasonably fast and efficient service, but offer no included insurance, this can be selected as transit cover at an extra cost.  These items can be tracked and tracking numbers and link will be supplied upon Postage.

  4. Australia Post’s Eparcel Express is generally the most time efficient method of postage.  It can be as fast as 24-48 hours depending on location.

  5. Fastway Couriers offer a box & satchel service to most areas in Australia.  They are trackable at all stages of travel.  Fastway automatically offer up to $1500 insurance on each article sent.  They offer a door to door service and will not deliver to a PO Box.  They will also leave the item at the delivery address if requested, or require a signature if preferred.

 

 

We offer a range of great products at awesome price’s.  We almost always will dispatch your order within 1 business day, & will let you know of delays where possible.


We don’t have control of the postal system.  We choose or post item’s as requested on a daily basis.  We email out confirmation of dispatched items.  We will add tracking Reference numbers and links to follow the progress of your parcel. 


Budget Pet Products recommend you check your email and / or Junk mail for the dispatch information, tracking numbers & links in the event of delayed delivery please contact the postal carrier or courier directly so we can continue to focus on fast dispatch & competitive prices.